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PRIVACY POLICY

Last Updated: 9 June 2026

 

PT Senayan Trikarya Sempana (“Plaza Senayan”)\r\nvalues your privacy and is committed to protecting your personal data in\r\ncompliance with the applicable laws. This privacy policy (“Privacy Policy”)\r\nexplains how we collect, use, disclose, and safeguard your personal information\r\nwhen you use the Plaza Senayan Mobile application (hereinafter shall be\r\nreferred to the “App”). Please read this Privacy Policy carefully to understand\r\nour use regarding your personal information:By using the App, you agree to the\r\ncollection and use of information in accordance with this Privacy Policy.

1.       Information We Collect

We may collect the following\r\ninformation:

Personal\r\nInformation:

·     Full Name

·     Phone Number

·     Email Address

·     Birth Date

·    \r\nGender

Usage\r\nand Analytics Information:

·     Device information

·     Log data

·     Application usage statistics

·     Feature interactions

·    \r\nDiagnostic\r\nand crash data

2.      \r\nHow\r\nWe Use Your Information

We\r\nuse your information to:

·     Provide and maintain the App and its\r\nservices.

·     Create and manage your account.

·     Personalize your experience.

·     Respond to your requests and provide\r\ncustomer support.

·     Send important service-related\r\ncommunications.

·     Improve application performance,\r\nfunctionality, and user experience.

·     Detect, prevent, and address technical\r\nissues, fraud, or security risks.

·    \r\nComply\r\nwith legal obligations.

3.       Data Sharing and Disclosure

We may share your information with:

Service Providers:
\r\nThird-party vendors who help us operate, maintain, analyze, and improve the\r\nApp.

Legal Requirements:
\r\nIf required by law, regulation, legal process, or governmental request.

Business\r\nTransfers:
\r\nIn connection with a merger, acquisition, financing, or sale of assets.

We do not sell your personal information\r\nto third parties.

4.     Data Retention

We retain personal information only for as long as\r\nnecessary to fulfill the purposes described in this Privacy Policy and to\r\ncomply with applicable legal obligations.

When information is no longer required,\r\nwe securely delete or anonymize it.

5.       Data Security

We implement reasonable\r\nadministrative, technical, and organizational measures designed to protect your\r\ninformation against unauthorized access, disclosure, alteration, or\r\ndestruction.

However, no method of\r\ntransmission over the Internet or electronic storage is completely secure, and\r\nwe cannot guarantee absolute security.

6.       Your Rights and Choices

You\r\nmay:

·     Access and update your account\r\ninformation.

·     Correct inaccurate information.

·     Request deletion of your account and\r\npersonal data.

·     Withdraw consent where applicable.

·    \r\nOpt\r\nout of promotional communications.

To exercise these rights, please contact\r\nus using the information provided below.

7.       Account and Data Deletion

You may request deletion of\r\nyour account and associated personal data through the App settings or by\r\ncontacting us.

Verified deletion requests\r\nwill be processed within 30 days, except where retention is required by\r\napplicable law.

8.       Children's Privacy

The App is not intended for\r\nindividuals under the age of 17.

We do not knowingly collect\r\npersonal information from children. If we become aware that personal\r\ninformation has been collected from a child, we will take steps to delete it\r\npromptly.

9.      \r\nThird-Party\r\nServices

The App may contain links to\r\nor integrate with third-party services. We are not responsible for the privacy\r\npractices of those third parties. Users should review the privacy policies of\r\nsuch services separately.

10.  Changes to This Privacy Policy

We may update this Privacy\r\nPolicy from time to time. Any changes will be posted within the App and/or on\r\nour website. Continued use of the App after changes become effective\r\nconstitutes acceptance of the updated Privacy Policy.

11.   Contact Us

If you have questions,\r\nconcerns, or requests regarding this Privacy Policy or your personal\r\ninformation, please contact us at:

PT\r\nSenayan Trikarya Sempana

Sentral\r\nSenayan 1, 8th Floor

Jl.\r\nAsia Afrika No. 8, Gelora Bung Karno – Senayan
\r\nJakarta 10270, Indonesia

P:\r\n(+62-21) 572 5555
\r\nF: (+62-21) 572 4001

cs@plaza-senayan.com

https://cs.plaza-senayan.com/

"}}